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Answered By: Missy Williams Last Updated: Jun 21, 2024 Views: 5632
You can request items that are currently checked out from your library or are from another Delaware library by placing a hold online or in the DLC mobile app yourself. You just need your 14 digit library card number and PIN. Here are instructions:
- Login to the catalog with your 14 digit library card number (no spaces or dashes) and PIN (If you do not know your PIN see here).
- Once logged in, search for the item or items you wish to place holds.
- Create holds on these items by clicking on the "Place Hold" button in the list of items, or if you are looking at a particular item, click on the Place Hold link on the right side of the screen. You will be taken to the hold screen.
- You must select the library where you wish to pick up the item from the pull down list of member libraries.
- Click Place Hold to finish.
- When the item is available for you to pick up from the library you chose, you'll receive a notification either via text or email
- Can't find a title you are looking for? Please see this FAQ.
Key terms:
Hold: reserve an item to pick up at preferred library
Pending: an active hold placed/created and awaiting library staff to pull from their library’s shelf and send via transit courier for pick up at preferred library
Suspended: Hold was placed but suspended (by you) until a certain date
Transit: Hold is en route to the pick-up library
Pick Up By [date]: hold is ready at the pick-up library and available for pick-up until the date specified
Available: hold is ready at the pick-up library
Available soon: title is in the process of being added to the Delaware Library Catalog and will be in libraries soon
For further assistance, please email or text Ask a Librarian Delaware
Generally, "placed" means that a hold is placed on the title but is unavailable; "being held" means that the hold is available and ready for pickup at the library location you chose to have it sent to.
Thank you for using Ask a Librarian Delaware! Please feel free to reach out anytime!
~Missy
Delaware Division of Libraries