Answered By: Missy Williams
Last Updated: Dec 06, 2023     Views: 269

Delaware Libraries was recently notified that the vendor who hosted the mobile app in partnership with our library systems vendor has disabled access to the app. The DLC mobile app will still open and appear to work, but does not display current account information or connect to the catalog We apologize for this disruption in service, inconvenience, and frustration.

Thank you for your patience while we work to resolve this issue. Though the vendor is working on a solution/new app, they have not given libraries a time frame of when it will be ready.  Please know that this issue affects libraries on a global scale, not just Delaware. Thank you for your understanding.

In the meantime, you can access your account by logging into the Delaware Library Catalog in any browser on a mobile device, laptop, or desktop computer. 

Please see this FAQ for more information on logging into your account via the Delaware Library Catalog.  You can also add a shortcut to the Delaware Library Catalog on your mobile device!  Please see instructions attached below.

Information about the DLC mobile app is available on the Delaware Libraries websitemobile app help pageAsk a Librarian Delaware page, and social media platforms. 

Please feel free to reach out through Ask a Librarian Delaware if you have any questions about your account, library materials, or other Delaware Libraries resources.

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